Engage your employees to harness the full potential of your workforce
Employee engagement is the emotional commitment an employee has to the organization and the organization’s goals.
Employees who are fully engaged will exert discretionary effort, going above and beyond the actions outlined by their job description. CCI Consulting’s staff engagement surveys measure the degree to which an employee feels valued within an organization.
Studies leave no doubt about the link between employee engagement and business outcomes such as quality, retention, sales, productivity, customer satisfaction, and job satisfaction. The issues and factors that affect employee engagement ultimately affect your company’s profitability and bottom line.
Organizations with a highly engaged workforce have:
How do you measure employee engagement?
Employee engagement surveys are the best way to gauge the current levels of engagement in your organization. A good staff engagement survey and process will:
- Gather individually anonymous qualitative and quantitative data
- Identify patterns of engagement or disengagement as well as the underlying causes
- Provide an indication of the actions that may be taken to improve the situation
Unlike many other employee survey companies, at CCI, we have developed our own proven methodology that has been administered to over 25,000 participants.
ChallengeA large regional energy company had acquired several new businesses over the past several years. Integration of these acquisitions was proving difficult due to legacy of significant cultural differences within and across the businesses. Client was looking for feedback that would help them better understand the experiences and perspectives of employees across the geography and function. This feedback would be used to help address issues and enhance the effectiveness of business integration.
SolutionCCI conducted an employee engagement survey that collected individually anonymous feedback from a population of 1,200 employees across four businesses. The engagement survey was administered online and also featured a pen and paper option to accommodate certain employee groups. The client was provided with data analytics and access to an online data reporting tool that allowed them to drill into data across a variety of demographic factors.
ResultsUsing the survey data analytics tool, the client was able to gain insight into the different perspectives and experiences based on tenure, location, function, etc. These insights were used by leaders at all levels of the organization to formulate actions designed to leverage best practices and address the areas of most significant concern. As a result of the survey and the action planning that followed, the client was able to make significant strides in more fully and effectively integrating the previously disparate businesses.
ChallengeThe US operation of a large global manufacturer was striving to position itself as a great place to work. In support of this effort, they wanted to better understand the employee experience and gain employee feedback; but each business was collecting different data in different ways making it difficult to analyze themes and opportunities for improvement. The client had a positive previous experience with CCI’s engagement survey at the US headquarters and decided to cascade this survey across the operation.
SolutionUsing a common survey framework, CCI surveyed over 10,000 employees across 11 business units in 23 locations. The survey solicited both quantitative feedback and open-ended responses. CCI’s data analytics process produced reporting that helped the client understand the employee experience and create action plans based on the needs and opportunities at each business unit, location and functional basis.
ResultsThe VP of HR and business unit leaders used the survey results to identify and address common themes and opportunities as well as those issues important to specific populations. The ability to benchmark results internally led to significant sharing of best practices and ideas across business units and locations. Based on the success of the US Survey, one of the largest business units retained CCI to conduct a similar survey for their global operation in 12 different languages across 17 countries.
CCI Consulting’s E3 Engagement Survey™
Built on the premise of driving action from meaningful data, CCI Consulting’s proprietary E3 Engagement Survey™ is based on extensive research and analysis, coupled with the work and theory of respected thought leaders in the field.
The E3 Engagement Survey™ has been utilized by a wide range of organizations across a variety of industries to gain valuable insights into how their employees are experiencing the organization. In each case, CCI Consulting helped the organization leverage the data to define and implement actions that built on their engagement strengths and addressed their challenges. We’re different from employee survey companies in that our employee engagement surveys offer functionality, customization and versatility.
“This online survey tool far exceeds my wildest expectations. The tool is easy to use and allows us to take a deeper dive by filtering the data to focus on areas where we can improve engagement.”
— Financial Services Organization, Senior Executive
“In general, I have not been impressed with previous engagement surveys. However, CCI’s survey provided the best process and analysis tool that I’ve experienced. Rather than being overwhelmed with data, the survey results were easy to understand and we were able to drill down in detail to determine what actions to take.”
— Manufacturing Company, President
Is Employee Engagement Impacting Your Organization’s Performance?
Are you wondering if your company is harnessing the full potential of its workforce? An employee engagement survey can help you answer this question! Contact CCI Consulting to learn how we can help you improve business results by improving employee engagement. Our proven results collected from our surveys help you to better understand your employees, providing you with invaluable information to lead you to more fulfilling and successful relationships within your organization.