Susan is a dynamic and engaging talent development professional. In her role as Senior Consultant and Assessment Specialist with CCI, she partners with our clients on assessments, coaching, training, engagement survey’s and development needs. She is a resourceful and versatile member of the Talent Development Practice.
Susan provides keen insight and clarity to individuals and teams as they seek to gain perspective and guidance in their professional development. She administers and debriefs Leadership Development testing and assessments including: Myers Briggs, DiSC, PDI Profiler 360, Assess Development and 360, Emotional Intelligence (EQ), Conflict Mode Instrument Indicator, Strong Interest Inventory, Career Anchors and Life Options.
In addition to her expertise in individual and team assessments, Susan has significant experience managing Employee Engagement Surveys, measuring employee satisfaction and engagement for multiple global organizations. Integral to the design of the survey, she also analyzes, debriefs and provides recommendations for implementing improved management practices.
Susan is an artful facilitator and trainer, helping our clients with a myriad of learning and development solutions. Susan is an instructor in the University of Pennsylvania’s Essentials of Management Program and their Management Development Program on topics including improving Emotional Intelligence, Dynamic Communications and Managing Generations-Multigenerational Teams. Other examples of her expertise include instructor led seminars including Leveraging 7 Habits of Highly Effective People for a global organization’s Leadership Development; Everything DiSC (behavioral styles awareness), and Pre-employment Testing-Checking the Fit of Candidates. In addition, Susan is certified in Career Partners International’s Talent Management Programs, Create Your Own Career GPS and New Horizons, a program to map your path to retirement.
Susan received her master’s degree in Psychology in Clinical Counseling from LaSalle University and a bachelor’s degree in Management/Marketing from the University of Scranton. She is an adjunct faculty member at Arcadia University, member of American Society of Training and Development (ASTD) and the Delaware Valley Association for Psychological Type.