Maureen is a Senior Consultant with CCI Consulting. She has a reputation as an expert in helping organizations build teams and processes that are focused on customer service, teamwork, process improvements, innovation and profitability. She is an excellent consultant, project manager and facilitator known for delivering quantifiable, profitable, and high quality interventions needed to compete in today’s business environment of rapid change, competitive markets, and limited resources.
As Director of Prudential’s AARP Human Resource Team, Maureen was responsible for all HR services including training and development for over 4,000 employees. As part of her fast-track development plan, Maureen also led the customer service operation for Prudential’s largest client, winning awards for service and innovation. She led the organization through extensive growth and many profitable years. She graduated from Penn State University and completed graduate work at the University of Georgia.