As an equity owner of Career Partners International (CPI), CCI Consulting is proud to announce that CPI has received a +78 Net Promoter Score (NPS) for the first 5 months of 2018 for outplacement services. NPS is a globally recognized customer satisfactionbenchmark that measures how likely a customer is to recommend the service to a friend.
This achievement is a strong indication that CPI’s people-centered approach to career management delivers the best results for participants and for clients. While most organizations offer an exclusively online delivery model, CPI still provides direct, individual participant support with an industry low coach to participant ratio of 30 to 1. This unique approach allows coaches to focus on each participant’s needs. With an industry leading average time to re-employment of 2.73 months, and 80% of participants landing at equal or greater compensation than their previous position, it’s no surprise that participants recommend CPI to others.
Read the full press release here.
Founded in 1987, Career Partners International is a leading provider of Outplacement, Career Management, Executive Coaching and Leadership Development services from more than 300 offices in over 45 countries. Employers around the world trust Career Partners International’s local market experts to provide the best possible outcomes for employees across Canada, the United States, Latin America, Europe, Middle East and Africa, and Asia Pacific regions.