Brian Clapp

Chief Operating Officer

As COO, Brian plays a critical role in all day-to-day and strategic aspects of operations, business development / account management and sales/marketing for the firm.   Working very closely with the CCI owners, practice leaders and senior leadership team, he ensures the impeccable delivery of world-class service & solutions to our clients.  

Brian has been a well respected force in the Tri-state region and is known for his operations and sales leadership skills, with proven success in helping organizations achieve substantial growth and profitability.    Brian assumed the role of CCI’s Chief Operating Officer in May 2011, charged with driving continued success, growth and diversification.  

Brian brings over 20 years of consulting, client account management and operations management experience with international as well as niche boutique professional services firms to CCI. Brian’s experience in organizational change is extensive, having consulted with hundreds of multi-national and national companies on project planning and communication strategies to orchestrate effective organizational change associated with restructurings, acquisitions and mergers. He also has broad experience in human capital consulting, working with organizations on the effective use of executive coaching, selection, leadership development initiatives, and talent management strategies for leaders, managers and individuals.

He previously held the positions of EVP of Product Marketing at Right Management and was one of the chief architects of Right's significant growth over the years into its dominant force in the career management industry. Subsequently, Brian served as the SVP and Local Market Leader at AON (a Fortune #286 firm with $8.5 billion in sales) as well as other significant roles in the human capital and career management industry.  

Brian graduated with B.S. in Management Information Systems from Bowling Green State University and received an MBA in Economics from West Chester University of Pennsylvania.